How Halyard Health Improved their Growing Business: A Complex Integration of Salesforce and SAP Environments

 

Short Summary:

To support growing business demand and smooth integration of complicated Salesforce and SAP ERP systems in a short time frame, Halyard Health chose Advantco and their Advantco SFDC Adapter and saw significant reduction in development time and overall costs.

About:

Halyard Health is a medical technology company focused on advancing health and healthcare by preventing infection, eliminating pain and speeding recovery. The company delivers clinically-superior products and solutions in infection prevention, surgical solutions, respiratory health, digestive health, pain management and IV therapy.

As a rapidly growing medical company with brands in more than 100 countries, Halyard Health faced a challenge. They needed to integrate their CRM (Salesforce) and ERP (SAP) environments to ensure accurate resourcing, orders, analytics, pricing information, and customer communications, and they needed to complete everything, from the development and testing to the go-live, in a very short time period. Proper integration of these systems can be time-consuming and costly, but integration is necessary to streamline business operations and better serve their customers.

The problem:

Halyard knew that the complex integration could take time that they simply didn’t have.  Such a complicated integration could make maintenance and support difficult and decrease the interoperability of their ERP systems. Any downtime could hurt the business and cost them money.

But Halyard’s vision was a full integration of their CRM and ERP systems into one landscape, so the team defined an integration strategy that would be successful in terms of maintenance and interoperability, as well as improved business agility, under strict time restrictions. To address this complex integration landscape, Halyard needed a development partner with deep technical expertise and an excellent reputation.

After extensive research, Halyard chose Advantco, a global technology firm providing SAP NetWeaver® integration solutions, consulting services and custom development, as their technology partner.

Results:

Despite the complexity of the project, Halyard achieved time and resource savings during the development and testing phase.

  • The Advantco SFDC Adapter’s built-in features helped the project go live on time, on budget, and with minimal issues.
  • Working with Advantco helped reduce overall development effort significantly. This reduction in development time helped Halyard reduce overall costs
  • Successful and seamless integration of Halyard’s SAP - CRM systems

“The technical expertise at Advantco helped us handle certain aspects of our operations that were challenging. We received excellent support from the Advantco Support team, and we were able to achieve the required results on time,” said Prasanna Shanmugasundaram,

 

SAP PI Support Team, Halyard Health.

Contact Advantco today to learn how our team can support your SAP - CRM integration.