Dynamics CRM Adapter for Oracle Integration Cloud & SOA
The Advantco MS Dynamics CRM Adapter for Oracle Integration Cloud Service (ICS) enables easy integrtation between Oracle and your Dynamics CRM instance. The Adapter allows users to integrate Oracle, a leading enterprise resource planning solution, and Microsoft Dynamics CRM, a leader in customer relationship management. This integration is vital to helping business gain a competitive edge by improving collaboration between Sales, Support, & Marketing.
Key Features Include:
- Authentication: The Adapter handles the authentication and will manage the security token.
- Schema generation for different entity operations.
- Schema generation for queries.
- Handling multiple calls using query lookup.
Benefits of the MS Dynamics CRM Adapter Include:
- Eliminate redundancies by leveraging information in both Oracle & Dynamics CRM, giving easy-to-deploy, two-way integration between the two.
- Optimization of opportunity-to-order processes.
- Work from a single view of customer, product, and pricing master data in both Dynamics CRM and Oracle environments.
- Fulfill orders in a timely manner and ensure customers, sales reps, and operations are all on the same page.
- Quote correct list prices to customers by having the most up-to-date prices from their Oracle deployment flow into their MS Dynamics CRM in real-time.
- View order history and be better positioned for upsell and cross-sell opportunities.
- Improve sales forecasting accuracy by building dashboards and KPIs with the right information from Oracle.
The Advantco MS Dynamics CRM Adapter provides businesses with the tools to acquire, service, and retain new customers. By delivering a comprehensive data integration and customer data management tool that takes advantage of the best of Oracle and MS Dynamics CRM worlds, businesses can ensure that their Finance, Marketing, Sales, Customer Service, and Fulfillment departments collaborate with each other and get the right information at the right time.
Contact Us if you are interested in obtaining more information about our products or arranging a free trial.