In order to maintain communication between customers and partners, we offer the Advantco Ticketing System.  Using our Ticketing System, customers and partners can easily submit, update, and view service requests.  You can also use the Ticketing System to track product change requests and maintenance release requests.

To be able to use the Advantco Ticketing System, you need a valid username and a password. The log-in information was provided to you when you purchased a license of one of Advantco’s products. Click here if you forgot your information and we will resend the information to the registered email address we have on file.

Once you successfully log in to the website, there will be a menu item for Ticketing System on the main menu.  Follow the prompts to utilize the Ticketing System. 

If you need further support, please email our Support team: support @

Our offices will be closed during the following public holidays in 2018.  Technical Support will not be available during this time.

  • New Year's Day - January 1, 2019
  • Memorial Day - Monday, May 27, 2019
  • Independence Day – Thursday, July 4, 2019
  • Labor Day – Monday, September 2, 2019
  • Thanksgiving Day – Thursday, November 28, 2019
  • Christmas Day – Wednesday, December 25, 2019